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Zevo
Call Analytics
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Estimate customer satisfaction by analyzing the transcribed calls.
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Identify recurrent problems expressed by your customers!
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Transcribe your calls with accuracy. Error detection and speaker identification are included.
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Track the compliance of your operators with pre-designed scripts.
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Customize acoustic models for industry jargon, speaker style, and accents.
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Robust data security with Open SSL and Azure Disk Encryption.
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Visualize the data and see where your business is at risk.
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We make sure you can predict your customers’ needs.
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Use your audio data to improve strategies, processes and customer retention.
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Fast
Accurate
Scalable